Customer Reviews

Beautiful offices, super friendly, caring staff. Relaxed atmosphere and feels like you are the only patient for the day!

The staff is friendly and professional!

Awesome place. Everyone very helpful and thorough. Sarah my hygienist was very patient and caring. She was the best I’ve ever had.

The best dental provider in Waxahachie. I have never encountered any clinic that the provider himself will make a follow up after your procedure is done except for Ellis County Family Dentistry. Dr Atkins never fails to call you few hours after your procedure is done. Simply the best customer service and best patient care.

Un excelente servicio y atención muy profesional

Never had a better experience. Didn’t feel a thing. And the patience. Didn’t have to wait. Was highly recommended by a co-worker about a year ago. Was hesitant because of previous experience. Wish I had come earlier.

Today was my first time visiting Ellis County Family Dentistry and I had the best experience from the time I walked in to the time I left. I called in the afternoon with a horrible toothache and they were able to get me in at 8:00 the next morning. Dr. Cottongame and his staff made me so comfortable and were very attentive. I highly recomend this practice to everyone!

I had an appointment with Ellis County Family Dentistry yesterday and received a lot of dental work on my teeth and when I say everyone in office treated me so very GOOD! I wish I could give 100 stars I have found my new dental home. Thank you all so much for being so kind, caring, and gentle.

I’ve been a patient for over five years. You can’t beat these amazing dentists and their staff!

Everybody is always friendly, professional and respectful to everyone. Their excellent.

Great work

I love my dentist and his staff! Everyone is completely professional, kind and caring. Dr. Atkins is so gifted in his craft and his ability to give shots is remarkable!

Superior facilities & service. Dr. Atkins is one of the best!

Always a wonderful experience for our family - kids included. We don’t ever dread our visits to the dentist.

Best dentists and hygienists. I live 45 minutes away and it's still well worth the drive. Never a bad experience. Dr. Cottongame is very thorough, courteous, and efficient.

I am not a big fan of going to the dentist, but they made me feel comfortable and at ease. They are compassionate and very understanding to those who fear the dentist like myself. I defiantly recommend them!

The staff is amazing and makes you feel at home! They take care of you and make sure that they inform you what they are doing throughout the procedure. They want to make sure that you are comfortable as well!

Love my dentist and hygenist. Great experience and service.

Awesome place! Friendly staff and the best dental hygienists on planet earth! Dr. Atkins and Dr. Cottongame are the BEST! Location is convenient and the office and dental rooms are impeccably clean and inviting.

Our family has been transferred many times over the years and with each move, have had to find a good dentist. I cannot say enough about this dental office. It is clean, friendly, state-of-the-art, thorough and they give you options on costs and procedures. So thankful to have found them!

We are new patients but they squeezed me in for a lost crown repair. Kelsie and Colby were excellent as were the front desk staff. Many thanks to Dr A for responding to my email on NYE holiday weekend. Exceeds expectations.

Best ever!

Clean facility, outstanding customer service, friendly staff, knowledgeable hygienists, and dentist who stop and explain. Couldn't ask for better!

You gotta get your teeth cleaned, why not come somewhere great. Sarah is amazing.

It’s always a pleasure getting to see the staff at Ellis County Family Dentistry. Everyone make you feel so welcome. From the nurses to the reception and the Doctors. Such a caring staff. ❤️

Thank you, Ellis County Family Dentistry. Dr. Colby Cottongame, and staff are kind and professional. I love the massage dental chair. What a great touch!

I have always been treated like a Queen at Ellis County Dentist. The staff and Doctors are kind and concerned.

Was there today to remove an old metal filling that had cracked -and also a cavity starting to form —ended up needing a crown —have a temporary on now —the staff is always professional and very friendly —excellent dentist office -I rate it 5 stars

I enjoy my visit because everyone is so friendly and professional.

Hands down the best dental office I've been to in a very long time. Dr. Cottongame is amazing. I love how fast, efficient, and thorough he is. THANK YOU for making my dental experience a pleasant one.

I was very happy with the service and attention to detail with 2 issues. One fitted with temporary cap & Doctor was easy to communicate. Have to have 1 wisdom extracted due to decay & cracking in 3 weeks.

Friendly and prompt service.

Had a filling fixed this morning and it was painless. Great group and very professional!!

Great dentists, staff, and service! The hygienists have been fantastic with my children and they love going to the dentist now! Dr. Atkins is a talented, skilled, and honest dentist. Highly recommend!

I was very apprehensive about going to the Dentist, but I had heard good things about Ellis County Family Dentistry.They really made my first visit great, by being understanding and kind. I wasn't made to feel guilty about my previous lack of dental care. Dr. Atkins made a plan to move forward! So here we go to a better smile! 😁

I really love Janna! She made me feel comfy and I am extremely afraid of the dentist. I will keep going and love the dentist because he cares! Definitely the best and makes me want to keep caring for my teeth with them regularly!

Excellent, great staff !!

All top notch. Dr. Atkins is amazing and the staff is sincerely nice and skilled. I recommend.

Very grateful for the staffs sensitivity to my worries.

Guaranteed Best Dentist ever!

Very professional and thorough. Reminds me of my prior dentist in NJ. Did a super exam and keep the ivories intact. Will definitely be back for the cleanup and whatever I need. Instant trust and straight answers.

Great staff very professional and friendly

I’ve been going to ECFD for many years. I have always had excellent customer service and patient care. The hygienists are wonderful, front desk is friendly and accommodating and Dr. Adkins is friendly, down to earth, and professional. I’ve even brought my son here now, in addition to my parents and husband. I met Dr Cottongame last week and he is very thorough and good with kids. Highly recommend.

This is the best dental team I have experienced in 40+ years. They are kind and friendly, but even more, up to date on the latest technology to make dentistry more effective and simpler for the client. The hygienists and dentists as well the front office staff are all class A” people! I highly recommend them to anyone who wants healthy teach without the pain!

Very informative, and a very friendly staff which is always a plus. Dr Cottongame and Hailey the Hygienist are awesome!

Great communication and very friendly and sweet staff. The office is very clean and up to date. The chair was a massage chair and it was nice while she was cleaning my teeth. My son also goes there and he loves the staff and how calm they make him feel.

I was worried I wouldn't I find another dentist after the dentist I was seeing for 20 years moved away. I found Ellis county and I love the dentist and staff there! They are very nice and professional. I had an emergency situation and they were there for me! I'm thankful for this place!

Great Care and attention to my issues. Thank your for such great care!

In promptly…. Excellent cleaning… outstanding service… in and out within an hour…. Clean teeth with “Key Lime” flavoring…..

Great service

Amazing dentist and awesome staff!

They were wonderful, made me comfortable helped me with all of my concerns and there was no pain. Definitely recommend this office

went in for an emergency cracked tooth - extremely nice staff

Love love love this place! It’s not often you walk into a very staffed office and the Dentist himself greets you at the front desk.Very comfortable space, everyone is super friendly and they’re also great with kids.

I had a wonderful experience, warm welcome and was treated well. Very friendly staff. Dr Atkins did a great job and addressed my dental issues in a very professional way. Highly appreciated.

Didn’t wait long, cheerful, kind,staff, clean facility. Totally meets your needs

The office staff is incredible. The customer service is A+! Dr. Cottongame is amazing! They all make the visit so smooth, quick and easy! Highly recommend!

This place is awesome, the staff are always so friendly, Dr. Atkins is always helpful and attentive. Sara is a great hygienist, great with patients and took the time to explain everything she was doing, and did a great job cleaning my teeth.

My husband and I have been patients since we moved here 12 or more years ago, before kids. Now my kidos go there too. Very family friendly, super sweet staff, and both Dentist are awsome.

They're very professional and caring. Tara was awesome at calming my nervousness! Highly recommend

Wonderful place. Dr Cottongame and his staff took great care of me!

The dental hygienist was very polite and thorough. She was very helpful in understanding what she saw going on. Seth also did a very good job in assisting at my area of concern. I would highly recommend this dentist to all of my friends. Everything was so awesome there.Thanks again.PK

Dr Cottongame and staff were wonderful! Took my teen to have a sealant done and it was quick, easy, affordable, very nice atmosphere ! My teen said it was a great experience! 🥰 we will definitely be back!

I have a huge anxiety when it comes to dental work. My first visit with Dr. Atkins was awesome and I will be going back! The entire staff was friendly and comforting to me. Dr. Atkins was very informative as to the steps of my procedure and I appreciate his understanding of my anxiety. Highly recommend ELLIS COUNTY FAMILY DENTISTRY AND SETH ATKINS.

Excellent customer service! Everyone from the front receptionists to the dental assistant, Sara, who took my x rays and performed my teeth cleaning were friendly, patient and took the time to answer any questions I had. Sara went above and beyond to make sure I was comfortable and took time to be personable and show she cared. I was offered a blanket to make sure I was warm enough, the dental chair had a back massager in it. The exam, x rays and cleaning all went very smoothly. At the end, Dr. Atkins was very nice and answered all my questions about possible future dental needs without trying to up sell or push any products. I came in bc I had read good things about Ellis County Family Dentistry on Facebook and they offered a new patient package that covered an exam, full x rays and teeth cleaning at a very affordable rate. I had a great dental experience today and will be back in 6 months for another cleaning. I would highly recommend Dr. Atkins and his staff.

Everything went well. I do like on time appointments. That is one of my pet P's. Have a good day......

Great dental experience! Everyone was friendly and helped me to feel relaxed. They were very accommodating to my specific needs and kept me informed all during the cleaning and polishing process. I highly recommend Ellis County Family Dentistry.

Great patient care!

Jana was amazing! She was continuously checking on me and very gentle as she cleaned and polished my teeth. Dr. Cottongame was professional, thorough and friendly. The office was very clean and all of the staff were super friendly. The experience made going to the Dentist a little less intimidating! I would highly recommend Dr. Cottongame and his staff.

Great dental service!

Ellis County family dentistry is the best! The staff is friendly and kind. They have always done a great job for me and my family.

Best dental experience I’ve ever had!!!! Love the technological advancements they use in dentistry and their amazingly friendly and competent staff! I’ve had aversions of going to the dentist for years and honestly, I’m actually looking forward to going back for work to be done and keeping up a better maintenance plan in the future! Hands down the best dental experience I’ve ever had!

Very friendly and kind. Couldn't ask for a better crew.

Excellent service New patient same day appointment ?

Always an awesome experience at Ellis County Family Dentistry from the office staff, hygienist, and Dr. Colby Cottongame.

Great job.

Excellent service every time!!!!

This is a great dental office. All of the staff is so nice and and really cares. I would highly recommend this office to friends and family.

Great staff- professional, friendly and efficient. I went in for a toothache; thankfully the dentist did not see any problem at the moment, but I loved his honestly in that he said he did not see anything he would fix at the moment. Definitely not looking to do something I did not need!!

Excellent staff and doctor. Only had to wait about 5 minutes and appointments were easy to get. Very friendly, thorough and communicative.

Always great service and friendly staff. It’s nice to have a service business that genuinely cares about the customer. I would recommend Ellis County Family Dentistry and Dr. Atkins and his staff to anyone.

Outstanding. Very happy with staff and dentist. Highly recommend.

Folks are all really nice, efficient, and no wait times! Definitely recommend them.

Love love love! I’ve had 2 appointments with Ellis county family dentistry and they are so so wonderful! I have never looked forward to going to the dentist before choosing ECFD this year and there could not have been a better choice. I seriously despised going to the dentist my whole life and didn’t expect it to be any different here, but Jana took me by surprise at my first visit, with her enthusiastic approach. She was so welcoming and an enjoyable presence. All the staff was great, including front desk staff. I squeeze these appointments into my schedule while my mind is still at work, so the massage chairs are a nice touch and make the hour a relaxing experience. For those afraid or anxiously awaiting the unpleasant dentist experience, you will not go wrong here. I did not feel any pain or discomfort, and they took great care of me. Dr. Atkins is so kind and I can tell he cares about his patients.Highly recommend and have found my forever dentist.

Excellent experience and amazing staff! This team is by far the best! Truly enjoyed my visit with my hygienist Tara! She is fantastic and I've found my new dental home!

I am so thankful for the Dr.Atkins and his staff! Everyone is professional and proficient. After a routine wisdom tooth extraction, Dr.Adkins got me some relief from the pain I was in. Thank you Ellis County Family Dentistry for being committed to your patients!

Very warm and friendly staff starting at the front desk and completely throughout the clinic. Excellent dentist concerned about patients comfort and well being. People scared of dentists should definitely go here.

I just had my 6 month cleaning at Ellis County Family Dentistry. I went in somewhat down and out but came away feeling on top of the world. Even when times are far from positive, the folks at Ellis County Family Dentistry have a way of putting a smile on your face. They are truly the best. They are upbeat, friendly and truly care about you as the patient. Most people "hate" going to the dentist but I always look forward to this visit. They are a truly awesome group of people.

One of the best dental experiences I have ever had. The staff was friendly and still amazingly efficient at the same time. I might start getting those annual checkups now:)

I am not one to typically write reviews but I am truly blown away by this practice and how phenomenal they are! Everybody dreads dentist appointments but they make it so easy and relaxing. Every single staff member is so gentle and kind and they all help you to really understand everything that’s going and it really makes the appointments easier. I had 3 fillings done today and my friends had me so nervous but I didn’t feel A THING and it went so smooth and quick. I have never experienced a dental office like this. Great job team!!!

I have always hated going to the dentist. This is by far the best dentist office I have ever been too. Everyone was so great and friendly and I would recommend them to everyone!! Taylor and Dr. Cottingham were wonderful and they really eased my fears!!!

My experience today was great!!!. In all my years of having dental work this by far was the most pleasant and absolutely painless. Thanks Dr. COLBY COTTONGAME.

I’ve been coming here ever since Seth bought the practice. The entire staff is warm, friendly, engaging, thoughtful and knowledgeable. They provide expert dental care while also focusing on patient comfort. Don’t ask for Jana to be your hygienist though. My family wants to keep her to ourselves. Everyone in the practice is top notch. Best dentist I’ve ever been to.

Love this place! Always clean and friendly! 🙂

They were so thorough & took their time with our cleaning. Then when I had to have 4 difficult teeth pulled they were so awesome giving me a pillow & blanket and making sure I was comfortable!

Jana was so great. Very gentle and put my nerves at ease. Dr Cottongame answered all my questions. I was really impressed with the whole office!

This is the best Dentistry I have been to in Ellis county. First off the staff is wonderful and very caring. They want to ensure your comfort every minute you are there. Second, you couldn't ask for a better dentist. He explains what's going on and goes the extra mile. Recently I had lost a crown and they got me in quickly and they fixed me up and sent off my molding. My whole family goes here and I won't be trying anything new as long as they are around!

Very friendly staff from front desk to dental techs. Dr. Atkins was awesome explaining everything. Dental tech also explained everything during cleaning. Great place!!

Found my new Dentist Family!!! But who is Dr. Atkins?I am a new patient. I have visited the location 3 times. Once for an initial visit and the last 2 for treatment. The staff is very friendly and pleasant to be around. I felt very welcomed. The providers are professional and explained everything in detail. I even received a follow up call after treatment.One observation is the plaque on the building says Dr. Atkins and the reviews I read before i visited talked about Dr. Atkins however my provider in all 3 visits was Dr. Cody Cottongame. I have yet to meet Dr. Atkins. If he walked up to me I wouldnt know him because I've never seen him. My daughter and husband are also.new patients and Dr. Cottongame visited with them also..no Dr. Atkins. Im wondering about that. Dr. Atkins could at least say hello to new patients that he won't be attending to since the practice says his name. And i see others that came to the facility after me as new patients saying how good Dr. Atkins is. Whats up with that? Although im.mentioning Dr. Atkins I am stuck on Dr. Cottongame, I am comfortable with him and like his work at this point.The facility is very well kept and COVID friendly. They are only allowing a certain number of patients in the building at one time and they take your temp. The massage chairs are.nice.Overall great place. They would have received 5 stars if i had met Dr. Atkins.*UPDATE...since my original post which received 4 stars...Dr. Atkins personally called me to introduce himself and apologized for the delay in meeting me. What a class act! I've upgraded my review to 5 stars. Thank you Dr. Cottongame and Dr. Atkins, my family and I are home.

I could not be more pleased with each experience I have at Ellis County Family Dentistry. Dr. Atkins is the best! He is very thorough and takes plenty of time with his patients. I also appreciate the ease of getting an appointment and the staff’s promptness getting me right in when I arrive. I highly recommend Ellis County Family Dentistry.