The dental hygienist was very polite and thorough. She was very helpful in understanding what she saw going on. Seth also did a very good job in assisting at my area of concern. I would highly recommend this dentist to all of my friends. Everything was so awesome there.Thanks again.PKPatrick K. 5/29/2021
I have a huge anxiety when it comes to dental work. My first visit with Dr. Atkins was awesome and I will be going back! The entire staff was friendly and comforting to me. Dr. Atkins was very informative as to the steps of my procedure and I appreciate his understanding of my anxiety. Highly recommend ELLIS COUNTY FAMILY DENTISTRY AND SETH ATKINS.Mesheial G. 4/23/2021
Excellent customer service! Everyone from the front receptionists to the dental assistant, Sara, who took my x rays and performed my teeth cleaning were friendly, patient and took the time to answer any questions I had. Sara went above and beyond to make sure I was comfortable and took time to be personable and show she cared. I was offered a blanket to make sure I was warm enough, the dental chair had a back massager in it. The exam, x rays and cleaning all went very smoothly. At the end, Dr. Atkins was very nice and answered all my questions about possible future dental needs without trying to up sell or push any products. I came in bc I had read good things about Ellis County Family Dentistry on Facebook and they offered a new patient package that covered an exam, full x rays and teeth cleaning at a very affordable rate. I had a great dental experience today and will be back in 6 months for another cleaning. I would highly recommend Dr. Atkins and his staff.CHRISSY B. 4/21/2021
Jana was amazing! She was continuously checking on me and very gentle as she cleaned and polished my teeth. Dr. Cottongame was professional, thorough and friendly. The office was very clean and all of the staff were super friendly. The experience made going to the Dentist a little less intimidating! I would highly recommend Dr. Cottongame and his staff.Rebecca P. 4/01/2021
Best dental experience I’ve ever had!!!! Love the technological advancements they use in dentistry and their amazingly friendly and competent staff! I’ve had aversions of going to the dentist for years and honestly, I’m actually looking forward to going back for work to be done and keeping up a better maintenance plan in the future! Hands down the best dental experience I’ve ever had!Ellie G. 2/04/2021
Great staff- professional, friendly and efficient. I went in for a toothache; thankfully the dentist did not see any problem at the moment, but I loved his honestly in that he said he did not see anything he would fix at the moment. Definitely not looking to do something I did not need!!Deena S. 12/07/2020
Love love love! I’ve had 2 appointments with Ellis county family dentistry and they are so so wonderful! I have never looked forward to going to the dentist before choosing ECFD this year and there could not have been a better choice. I seriously despised going to the dentist my whole life and didn’t expect it to be any different here, but Jana took me by surprise at my first visit, with her enthusiastic approach. She was so welcoming and an enjoyable presence. All the staff was great, including front desk staff. I squeeze these appointments into my schedule while my mind is still at work, so the massage chairs are a nice touch and make the hour a relaxing experience. For those afraid or anxiously awaiting the unpleasant dentist experience, you will not go wrong here. I did not feel any pain or discomfort, and they took great care of me. Dr. Atkins is so kind and I can tell he cares about his patients.Highly recommend and have found my forever dentist.Gabrielle M. 11/07/2020
I am not one to typically write reviews but I am truly blown away by this practice and how phenomenal they are! Everybody dreads dentist appointments but they make it so easy and relaxing. Every single staff member is so gentle and kind and they all help you to really understand everything that’s going and it really makes the appointments easier. I had 3 fillings done today and my friends had me so nervous but I didn’t feel A THING and it went so smooth and quick. I have never experienced a dental office like this. Great job team!!!Marlee H. 10/07/2020
I’ve been coming here ever since Seth bought the practice. The entire staff is warm, friendly, engaging, thoughtful and knowledgeable. They provide expert dental care while also focusing on patient comfort. Don’t ask for Jana to be your hygienist though. My family wants to keep her to ourselves. Everyone in the practice is top notch. Best dentist I’ve ever been to.Mike G. 10/07/2020
I just had my 6 month cleaning at Ellis County Family Dentistry. I went in somewhat down and out but came away feeling on top of the world. Even when times are far from positive, the folks at Ellis County Family Dentistry have a way of putting a smile on your face. They are truly the best. They are upbeat, friendly and truly care about you as the patient. Most people "hate" going to the dentist but I always look forward to this visit. They are a truly awesome group of people.Nancy W. 10/07/2020
Found my new Dentist Family!!! But who is Dr. Atkins?I am a new patient. I have visited the location 3 times. Once for an initial visit and the last 2 for treatment. The staff is very friendly and pleasant to be around. I felt very welcomed. The providers are professional and explained everything in detail. I even received a follow up call after treatment.One observation is the plaque on the building says Dr. Atkins and the reviews I read before i visited talked about Dr. Atkins however my provider in all 3 visits was Dr. Cody Cottongame. I have yet to meet Dr. Atkins. If he walked up to me I wouldnt know him because I've never seen him. My daughter and husband are also.new patients and Dr. Cottongame visited with them also..no Dr. Atkins. Im wondering about that. Dr. Atkins could at least say hello to new patients that he won't be attending to since the practice says his name. And i see others that came to the facility after me as new patients saying how good Dr. Atkins is. Whats up with that? Although im.mentioning Dr. Atkins I am stuck on Dr. Cottongame, I am comfortable with him and like his work at this point.The facility is very well kept and COVID friendly. They are only allowing a certain number of patients in the building at one time and they take your temp. The massage chairs are.nice.Overall great place. They would have received 5 stars if i had met Dr. Atkins.*UPDATE...since my original post which received 4 stars...Dr. Atkins personally called me to introduce himself and apologized for the delay in meeting me. What a class act! I've upgraded my review to 5 stars. Thank you Dr. Cottongame and Dr. Atkins, my family and I are home.L R. 9/07/2020
I could not be more pleased with each experience I have at Ellis County Family Dentistry. Dr. Atkins is the best! He is very thorough and takes plenty of time with his patients. I also appreciate the ease of getting an appointment and the staff’s promptness getting me right in when I arrive. I highly recommend Ellis County Family Dentistry.Jerry F. 9/07/2020
Had my first visit today but certainly won't be the last. We were referred by a friend and I am so glad we went with his suggestion. First time I have ever been to a dentist that has a massaging chair. Janna did a great job making me feel welcomed and comfortable. Dr. Atkins was very nice and didn't pressure me to have dental work done although I know I need some. My husband went a couple of weeks ago and couldn't say enough good things about this practice!Karen M. 9/07/2020
This is the best Dentistry I have been to in Ellis county. First off the staff is wonderful and very caring. They want to ensure your comfort every minute you are there. Second, you couldn't ask for a better dentist. He explains what's going on and goes the extra mile. Recently I had lost a crown and they got me in quickly and they fixed me up and sent off my molding. My whole family goes here and I won't be trying anything new as long as they are around!Barry P. 9/07/2020
Went in yesterday to have a tooth extracted that had been bothering me for many years... I was very nervous as I had never had a tooth pulled before. Dr. Cottongame and his assistant (I wish I could remember her name) were very caring and did not rush me at all. They made absolutely sure that I was completely numb and did not feel anything and that I was comfortable! Also Dr. Cottongame called me later that evening to check in on me and gave me his personal cell number in case I ever needed anything or had any questions! I highly recommend them! Excellent customer service!Angela A. 7/15/2020
I was seen promptly on both visits and was attended in a very good, professional manner. I am very happy to have gone to see this doctorHe has a very good bedside manner, answered all of my questions to my satisfaction, and I intend to keep seeing him. THANKS again for taking care of me when I needed your help.Guadalupe E. 7/07/2020
A friend recommended this place when I had tooth pain. I had to have an extraction and they were so great! Everyone was friendly, there was even a massage chair and they gave me a blanket as I was cold! They go above and beyond....the best thing? The next day I had no pain from the extraction!Matina R. 7/07/2020
I went today because I had a tooth bothering me. I saw Dr. Colby Cottongame
and assistant/tech Ann they were so Awesome caring and understanding.
Dr. Cottongame got me fixed up and on my. I had to be numbed for a procedure and I didn't really feel anything at all.
when I have had other procedures in the past by other dentists I felt it the needle and they couldn't get me numb.
I highly recommend Dr. Colby Cottongame. ❤❤❤???
I LOVE this place!! I typically have always HATED going to the dentist, but now with Dr. Atkins and the rest of his wonderful staff, I actually look FORWARD to my next checkup and cleaning! Shout out to Jana for always keeping me calm by laughing and being understanding. I hope she never leaves and I never move too far away that I’d EVER have to change dentist offices ever again. I truly cannot day enough!Courtney M. 6/07/2020
Always compassionate, always professional. My wait room time is always short (not even enough time to decide which magazine to read). The staff is so polite and accommodating. We never have issues with billing. With previous dentists we were always being double billed and they were always trying to sell us services didn't need. This office is honest. We've only had good experiences with them.Teri L. 3/07/2020
Friendly, kind, caring, thorough staff, from front desk to Dr. Atkins! Can't give enough kudo's to Dr. Atkins - patient, kind, caring, understanding, and hands on and he LISTENS! He not only is a great dentist, he KNOWS the business and can answer any question. How many dentists', when short staffed, WILL answer the phone, schedule appointments, review your dental coverage, and advise you of your coverage? Nothing is beneath him - he is hands on and in my book, one of a kind!! Did I say he knows the business? The staff love him and it shows!! Love my hygienist, Jana...she's the "bestest"!!sharon p. 3/07/2020
I called first thing Monday morning for a repair on my chipped tooth. Jenny stated they had appts both morning and afternoon available. Once I arrived, Amy took me back on time and Dr. Atkins quickly assessed my tooth after an xray and had me fixed up and out the door in record time, painfree of course! I cannot recommend this office enough! GREAT JOB as usual!Kristina S. 1/07/2020
Dr. Atkins and his team were highly communicative, ensured I was comfortable and maintained that relaxed feeling throughout my procedures. They also ensured that short and long-term care plans were established and worked with me to make certain all plans were to my liking and that nothing was planned that did not meet my expectation. Great work and I will be back many times for checkups and cleanings. As promised, Dr. Atkins and staff were superior and down to Earth.Phillip M. 1/07/2020
I was always skeptical about dentist, however when I first walked in the office I felt a warm family feeling. Once I got back the whole staff was warm friendly and very professional. The seats were so comfortable and it massage your back when getting treatment. I absolutely love the whole office.Make this dentist your dentist.Pachette M. 1/07/2020
At 54 years young I have had many dentist's and some have been good, some not so good. Dr. Seth is by far the best dentist I have ever had! He is not only extremely competent, but extremely pleasant! My invisalign is working like clockwork and I look forward to finishing this process with new crowns and veneers, once my teeth are all straight. I feel so blessed to have such an amazing dental office right here in Waxahachie. In addition, the staff is the most pleasant found anywhere...a testimony to great leadership by Dr. Atkins!Richard D. 1/07/2020