Always compassionate, always professional. My wait room time is always short (not even enough time to decide which magazine to read). The staff is so polite and accommodating. We never have issues with billing. With previous dentists we were always being double billed and they were always trying to sell us services didn't need. This office is honest. We've only had good experiences with them.Teri L. 2/19/2020
Friendly, kind, caring, thorough staff, from front desk to Dr. Atkins! Can't give enough kudo's to Dr. Atkins - patient, kind, caring, understanding, and hands on and he LISTENS! He not only is a great dentist, he KNOWS the business and can answer any question. How many dentists', when short staffed, WILL answer the phone, schedule appointments, review your dental coverage, and advise you of your coverage? Nothing is beneath him - he is hands on and in my book, one of a kind!! Did I say he knows the business? The staff love him and it shows!! Love my hygienist, Jana...she's the "bestest"!!sharon p. 2/10/2020
At 54 years young I have had many dentist's and some have been good, some not so good. Dr. Seth is by far the best dentist I have ever had! He is not only extremely competent, but extremely pleasant! My invisalign is working like clockwork and I look forward to finishing this process with new crowns and veneers, once my teeth are all straight. I feel so blessed to have such an amazing dental office right here in Waxahachie. In addition, the staff is the most pleasant found anywhere...a testimony to great leadership by Dr. Atkins!Carol D. 8/26/2019
I have been going here for over a year now. Before that, as an adult, I had put off going to a dentist for over 20 years. Yes. 20 Years. These people are so gentle and caring, from front staff to all the ones in the back, now I go every 6 months as I should. I have had cleanings, also had a crown done here. The dentist never hurt at all! I love this staff!!!!nancy p. 8/20/2019
The most friendly and customer-oriented dentist office I have ever visited.
I had a cracked filling and they got it done faster than my last oil change. Then, the Dr Cottongame called me to check on me tonight and left his cell phone number in case I needed anything. That's customer service!
I called first thing Monday morning for a repair on my chipped tooth. Jenny stated they had appts both morning and afternoon available. Once I arrived, Amy took me back on time and Dr. Atkins quickly assessed my tooth after an xray and had me fixed up and out the door in record time, painfree of course! I cannot recommend this office enough! GREAT JOB as usual!Kristina S. 8/05/2019
Dr. Atkins and his team were highly communicative, ensured I was comfortable and maintained that relaxed feeling throughout my procedures. They also ensured that short and long-term care plans were established and worked with me to make certain all plans were to my liking and that nothing was planned that did not meet my expectation. Great work and I will be back many times for checkups and cleanings. As promised, Dr. Atkins and staff were superior and down to Earth.Phillip M. 7/24/2019
Outstanding experience! Jessica was thoughtful and very efficient at what she does. I love the feeling of clean teeth after a thorough cleaning by an experienced hygienist. The office is clean, well designed and love the massage chair. Staff is friendly and answered all my questions. Highly recommended.Vic T. 7/16/2019
Nothing but 5 stars for Dr. Atkins and his team. They are SO professionally and do an amazing job. I've been to other chain types of dentists (monarch dental etc) before and felt like they could care less about their jobs and they were just in it to collect their check and move on to the next one. Dr. Atkins and his team go above and beyond in providing you with the best care and making sure you are comfortable. Wouldn't go anywhere else. Highly recommend!Elaine V. 4/03/2019
I was always skeptical about dentist, however when I first walked in the office I felt a warm family feeling. Once I got back the whole staff was warm friendly and very professional. The seats were so comfortable and it massage your back when getting treatment. I absolutely love the whole office.
Make this dentist your dentist.
We absolutely love this dental practice! They bend over backwards to help you, have a very organized office staff, and the dental hygienists were wonderful with my child! I like that I get to see my dentist at every checkup and that he listens to my individual needs, and creates an agreeable treatment plan. I’m so happy I found this team!Lauren B. 11/01/2018
I absolutely love this dentist office! And I hate going to the dentist! They are very patient and explain everything they do before they do it. I've been twice now and both hygienists were exceptional... The first one left plenty of notes so the second one (6 months later) knew how I felt about the dentist and what helped me feel calmer. This is the first dentist I've been to where I've gone to my 6month follow up and I plan to go again in another 6 months. I truly appreciate how they have treated me and the care they take while doing their job!Erin D. 1/22/2018
I can't say enough about Dr Atkins and the staff at Ellis County Family Dentistry. Never been seen here before I didn't expect much when I called in at 8am to try and get in to be seen because I was in allot of pain. The receptionist said she could squeeze me in at 2. Still skeptical, I showed up and it was amazing as soon as I walked in the door. From the tech taking extreme care of me to Dr Atkins doing everything he could to make sure I left there without pain. I walked out of the door at 315pm with a pulled absessed tooth and on my way to recovery. Dr Atkins and the staff showed great skill and care and definitely gained a patient that day.Heath N. 9/20/2017
Dr. Adkins and his staff have been taking care of my needs since I moved to the Waxahachie area a few years ago. I have never been to a dental or medical office with more professionalism. They have stellar customer service and and I am so relaxed that I nearly fall asleep in the chair. Im glad he is younger than me because I dont plan on ever going anywhere else for my dental needs.Shawn J. 5/19/2017
Dr. Atkins and Staff made every effort keep me at ease and painless. He went the extra mile for my comfort. My procedures were explained in detail so I could understand what to expect. No surprises. I am very happy with the results and highly recommend Dr. Atkins and Ellis County Family Dentistry.Suzanne C. 8/22/2016
Ellis County Family Dentistry rates far higher than five stars. I can honestly say having a tooth extraction was like a "walk in the park". Dr. Atkins is so very kind and was constantly asking if I was ok and he let me know what he was doing thoughout the procedure. Amy, Dr. Atkins Dental Assistant, was professional and has that personality that makes any anxiety disappear. Tera, Dr Atkins Dental Hygienist, made my dental cleaning so easy and it was all over and done with such ease. Thanks so much to Dr. Atkins and entire staff for allowing me to have a pleasant dental experience.Kayla J. 3/01/2016
Absolutely impressed on the great customer service given by all the staff especially Jenny the receptionist. Making the appointment was pleasantly and I felt very comfortable with the Dr. I chose. My husband took in my son for his first appointment and he as well told me how friendly everyone is, the began work with my son right away. I highly recommend this office.Rita F. 1/27/2016
Excellent customer service! Never have I ever been treated so well in a dental office! The front staff is nice and knowledgeable, the hygienist was FAN-TASTIC! Dr. Atkins is very friendly and professional and I didn't have to wait any time at all. I would recommend them to ANYONE!Stacey C. 1/27/2016
This is a wonderful dentist!!! I cannot say enough about this dentist and his great staff! I'm so thankful I was able to find them as I have had some really bad experiences at the dentist in the past...I'm not an easy patient and they are very patient, kind and gentle with me. Not only are they very knowledgeable but they also give excellent care and are very warm and friendly and make the whole experience a very comfortable and pleasant one! I highly recommend them!!! Thanks Dr. Atkins and staff for all the great care!Marc N. 1/21/2016
I can't thank the staff enough for the excellent care. Professional service always with the friendliest staff in the world. My 14 year old had two permanent teeth pulled and he has had no pain, very little bleeding and Dr. Atkins was so gently and it could not have gone better.
Looking for a great dentist, call Ellis County Family Dentistry!!
We have moved around quite a bit in the last 10 years and it's always a challenge to find new services...this was my first visit to Dr. Atkins office...I loved it! The staff was efficient, punctual and made me feel welcome. Dr. Atkins was awesome! He was knowledgeable, friendly and really took the time to go over my past and present dental issues. It was a pleasant surprise to find the perfect dentist in just one visit! SherriSherri C. 1/21/2015
I hadn't been to a dentist for about 7 years until Ellis County Family Dentistry was recommended to me. BEST recommendation EVER. Dr. Atkins is awesome. The front staff, Christy and Claudia, could not be any sweeter! All the hygienists have been so kind and patient! Fantastic place to go to! Love you guys! patty pisanaPatty M. 10/15/2013
Kudos to Dr. Atkins and staff.
Great value added service.
I'm currently being treated for TMJ. You guys show compassion as well as confidence in the treatments. You showed understanding of my fears while helping me to get my teeth and jaws back in order. Treatment is not complete but ahead of schedule. Thanks