Reviews

Great patient care!

Jana was amazing! She was continuously checking on me and very gentle as she cleaned and polished my teeth. Dr. Cottongame was professional, thorough and friendly. The office was very clean and all of the staff were super friendly. The experience made going to the Dentist a little less intimidating! I would highly recommend Dr. Cottongame and his staff.

Great dental service!

Ellis County family dentistry is the best! The staff is friendly and kind. They have always done a great job for me and my family.

Best dental experience I’ve ever had!!!! Love the technological advancements they use in dentistry and their amazingly friendly and competent staff! I’ve had aversions of going to the dentist for years and honestly, I’m actually looking forward to going back for work to be done and keeping up a better maintenance plan in the future! Hands down the best dental experience I’ve ever had!

Very friendly and kind. Couldn't ask for a better crew.

Excellent service New patient same day appointment 💯

Always an awesome experience at Ellis County Family Dentistry from the office staff, hygienist, and Dr. Colby Cottongame.

Great job.

Excellent service every time!!!!

Outstanding. Very happy with staff and dentist. Highly recommend.

Excellent staff and doctor. Only had to wait about 5 minutes and appointments were easy to get. Very friendly, thorough and communicative.

Folks are all really nice, efficient, and no wait times! Definitely recommend them.

Always great service and friendly staff. It’s nice to have a service business that genuinely cares about the customer. I would recommend Ellis County Family Dentistry and Dr. Atkins and his staff to anyone.

This is a great dental office. All of the staff is so nice and and really cares. I would highly recommend this office to friends and family.

Great staff- professional, friendly and efficient. I went in for a toothache; thankfully the dentist did not see any problem at the moment, but I loved his honestly in that he said he did not see anything he would fix at the moment. Definitely not looking to do something I did not need!!

Love love love! I’ve had 2 appointments with Ellis county family dentistry and they are so so wonderful! I have never looked forward to going to the dentist before choosing ECFD this year and there could not have been a better choice. I seriously despised going to the dentist my whole life and didn’t expect it to be any different here, but Jana took me by surprise at my first visit, with her enthusiastic approach. She was so welcoming and an enjoyable presence. All the staff was great, including front desk staff. I squeeze these appointments into my schedule while my mind is still at work, so the massage chairs are a nice touch and make the hour a relaxing experience. For those afraid or anxiously awaiting the unpleasant dentist experience, you will not go wrong here. I did not feel any pain or discomfort, and they took great care of me. Dr. Atkins is so kind and I can tell he cares about his patients.Highly recommend and have found my forever dentist.

Excellent experience and amazing staff! This team is by far the best! Truly enjoyed my visit with my hygienist Tara! She is fantastic and I've found my new dental home!

I am so thankful for the Dr.Atkins and his staff! Everyone is professional and proficient. After a routine wisdom tooth extraction, Dr.Adkins got me some relief from the pain I was in. Thank you Ellis County Family Dentistry for being committed to your patients!

One of the best dental experiences I have ever had. The staff was friendly and still amazingly efficient at the same time. I might start getting those annual checkups now:)

I’ve been coming here ever since Seth bought the practice. The entire staff is warm, friendly, engaging, thoughtful and knowledgeable. They provide expert dental care while also focusing on patient comfort. Don’t ask for Jana to be your hygienist though. My family wants to keep her to ourselves. Everyone in the practice is top notch. Best dentist I’ve ever been to.

I am not one to typically write reviews but I am truly blown away by this practice and how phenomenal they are! Everybody dreads dentist appointments but they make it so easy and relaxing. Every single staff member is so gentle and kind and they all help you to really understand everything that’s going and it really makes the appointments easier. I had 3 fillings done today and my friends had me so nervous but I didn’t feel A THING and it went so smooth and quick. I have never experienced a dental office like this. Great job team!!!

Very warm and friendly staff starting at the front desk and completely throughout the clinic. Excellent dentist concerned about patients comfort and well being. People scared of dentists should definitely go here.

I just had my 6 month cleaning at Ellis County Family Dentistry. I went in somewhat down and out but came away feeling on top of the world. Even when times are far from positive, the folks at Ellis County Family Dentistry have a way of putting a smile on your face. They are truly the best. They are upbeat, friendly and truly care about you as the patient. Most people "hate" going to the dentist but I always look forward to this visit. They are a truly awesome group of people.

I have always hated going to the dentist. This is by far the best dentist office I have ever been too. Everyone was so great and friendly and I would recommend them to everyone!! Taylor and Dr. Cottingham were wonderful and they really eased my fears!!!

My experience today was great!!!. In all my years of having dental work this by far was the most pleasant and absolutely painless. Thanks Dr. COLBY COTTONGAME.

Love this place! Always clean and friendly! 🙂

Very friendly staff from front desk to dental techs. Dr. Atkins was awesome explaining everything. Dental tech also explained everything during cleaning. Great place!!

Found my new Dentist Family!!! But who is Dr. Atkins?I am a new patient. I have visited the location 3 times. Once for an initial visit and the last 2 for treatment. The staff is very friendly and pleasant to be around. I felt very welcomed. The providers are professional and explained everything in detail. I even received a follow up call after treatment.One observation is the plaque on the building says Dr. Atkins and the reviews I read before i visited talked about Dr. Atkins however my provider in all 3 visits was Dr. Cody Cottongame. I have yet to meet Dr. Atkins. If he walked up to me I wouldnt know him because I've never seen him. My daughter and husband are also.new patients and Dr. Cottongame visited with them also..no Dr. Atkins. Im wondering about that. Dr. Atkins could at least say hello to new patients that he won't be attending to since the practice says his name. And i see others that came to the facility after me as new patients saying how good Dr. Atkins is. Whats up with that? Although im.mentioning Dr. Atkins I am stuck on Dr. Cottongame, I am comfortable with him and like his work at this point.The facility is very well kept and COVID friendly. They are only allowing a certain number of patients in the building at one time and they take your temp. The massage chairs are.nice.Overall great place. They would have received 5 stars if i had met Dr. Atkins.*UPDATE...since my original post which received 4 stars...Dr. Atkins personally called me to introduce himself and apologized for the delay in meeting me. What a class act! I've upgraded my review to 5 stars. Thank you Dr. Cottongame and Dr. Atkins, my family and I are home.

This is the best Dentistry I have been to in Ellis county. First off the staff is wonderful and very caring. They want to ensure your comfort every minute you are there. Second, you couldn't ask for a better dentist. He explains what's going on and goes the extra mile. Recently I had lost a crown and they got me in quickly and they fixed me up and sent off my molding. My whole family goes here and I won't be trying anything new as long as they are around!

I could not be more pleased with each experience I have at Ellis County Family Dentistry. Dr. Atkins is the best! He is very thorough and takes plenty of time with his patients. I also appreciate the ease of getting an appointment and the staff’s promptness getting me right in when I arrive. I highly recommend Ellis County Family Dentistry.

They were so thorough & took their time with our cleaning. Then when I had to have 4 difficult teeth pulled they were so awesome giving me a pillow & blanket and making sure I was comfortable!

Had my first visit today but certainly won't be the last. We were referred by a friend and I am so glad we went with his suggestion. First time I have ever been to a dentist that has a massaging chair. Janna did a great job making me feel welcomed and comfortable. Dr. Atkins was very nice and didn't pressure me to have dental work done although I know I need some. My husband went a couple of weeks ago and couldn't say enough good things about this practice!

Jana was so great. Very gentle and put my nerves at ease. Dr Cottongame answered all my questions. I was really impressed with the whole office!

Best Dentist office!!!

I love Dr. Atkins and his staff they did a great job today. Alway so caring couldn't ask for a better doctor or staff.

Sarah is the best dental hygienist,

Excellent dentist and staff!!

Very nice and caring people and place with affordable prices,NO PAIN at all as I got what I needed done and I'm on my way to a better smile,I just love these people,and thanks for checking on me after I got home,amazing see ya at next appt Wendy Benner

Awesome staff and amazing place. Thank y’all for getting my teeth pulled and back to feeling great

Wonderful dental office, I use Dr Cottongame, really appreciate all the work he’s done on my teeth. My daughter, grandkids and son in law use this office, my son in law uses Dr Adkins, and really likes him. The whole staff is wonderful, highly recommend this dental office.

Went in yesterday to have a tooth extracted that had been bothering me for many years... I was very nervous as I had never had a tooth pulled before. Dr. Cottongame and his assistant (I wish I could remember her name) were very caring and did not rush me at all. They made absolutely sure that I was completely numb and did not feel anything and that I was comfortable! Also Dr. Cottongame called me later that evening to check in on me and gave me his personal cell number in case I ever needed anything or had any questions! I highly recommend them! Excellent customer service!

Dr. Atkins & his whole staff go above & beyond to make your Dental visit a great experience! Very genuine !! Office is beautiful & very up to date on equipment & procedures! Thank you!!

Very caring and great service!

I was seen promptly on both visits and was attended in a very good, professional manner. I am very happy to have gone to see this doctorHe has a very good bedside manner, answered all of my questions to my satisfaction, and I intend to keep seeing him. THANKS again for taking care of me when I needed your help.

A friend recommended this place when I had tooth pain. I had to have an extraction and they were so great! Everyone was friendly, there was even a massage chair and they gave me a blanket as I was cold! They go above and beyond....the best thing? The next day I had no pain from the extraction!

I went today because I had a tooth bothering me. I saw Dr. Colby Cottongame
and assistant/tech Ann they were so Awesome caring and understanding.
Dr. Cottongame got me fixed up and on my. I had to be numbed for a procedure and I didn't really feel anything at all.
when I have had other procedures in the past by other dentists I felt it the needle and they couldn't get me numb.
I highly recommend Dr. Colby Cottongame. ❤❤❤🤗🤗🤗

I LOVE this place!! I typically have always HATED going to the dentist, but now with Dr. Atkins and the rest of his wonderful staff, I actually look FORWARD to my next checkup and cleaning! Shout out to Jana for always keeping me calm by laughing and being understanding. I hope she never leaves and I never move too far away that I’d EVER have to change dentist offices ever again. I truly cannot day enough!

I appreciated the help with completing the forms sent to my e-mail. Haley was very thorough and professional with the cleaning and the equipment was awesome! - very enjoyable experience. Looking forward to next appointment.

Staff was all very friendly and welcoming to our entire family. This was our first visit and they explained everything thoroughly throughout the process.

Im not a patient with this dentistry i just called for information and inquiries on wisdom teeth extraction and was helped by a women named jenny. She was as helpful and informational as possible and really went the extra mile!

Great experience every time! Very caring staff and Dr.'s!!

Short wait time and excellent professional care. My Hygienist was over the top kind and careful.

My anxiety of going to the dentist is a thing of the past! Most pleasant experience I've ever had at a dentist office. Calming atmosphere & professional staff.

Always compassionate, always professional. My wait room time is always short (not even enough time to decide which magazine to read). The staff is so polite and accommodating. We never have issues with billing. With previous dentists we were always being double billed and they were always trying to sell us services didn't need. This office is honest. We've only had good experiences with them.

Dr. Cottongame is the best, very caring and very gentle with my teeth. I have made a commitment to keep this practice due to the sincerity of the staff, the professionalism, and all out making you feel comfortable.

Friendly, kind, caring, thorough staff, from front desk to Dr. Atkins! Can't give enough kudo's to Dr. Atkins - patient, kind, caring, understanding, and hands on and he LISTENS! He not only is a great dentist, he KNOWS the business and can answer any question. How many dentists', when short staffed, WILL answer the phone, schedule appointments, review your dental coverage, and advise you of your coverage? Nothing is beneath him - he is hands on and in my book, one of a kind!! Did I say he knows the business? The staff love him and it shows!! Love my hygienist, Jana...she's the "bestest"!!

Amazing experience! Check in time was super fast! Good appointment reminders! The staff was so friendly and super helpful with my toddler! So glad I chose this office!!

Great place. Staff is professional. Place is super clean. The slight massage you get while in the dentist chair is perfect!

Just had my first visit and couldn’t be happier. Staff was friendly and prompt. Cleaning was excellent and gentle. I have found my new dental home. Will be back in 6 months.

Everyone in the office is so kind and professional! I drove an hour to come to this office and it was completely worth it. I will never go anywhere else!

Was a great first time visit! Sarah was the lady I had working with me and she very professional and did a great job.. Definitely see myself going back

Chipped a tooth, got me in for a quick repair with no pain! Thank you! (My only discomfort was the FREEZING X-ray blanket/shield... it was 32 degrees outside but not in the office... a warm blanket after X-ray would have been comforting...brrrr)...

The best hospitality in town! Not really one to leave reviews but the staff are amazing! Dr. Atkins is great also! Your missing out if your not treating yourself to the best dentist ever !! God bless all.

I have been going here for over a year now. Before that, as an adult, I had put off going to a dentist for over 20 years. Yes. 20 Years. These people are so gentle and caring, from front staff to all the ones in the back, now I go every 6 months as I should. I have had cleanings, also had a crown done here. The dentist never hurt at all! I love this staff!!!!

Everyone from the front desk staff, to the hygienists, to Dr. Cottongame are courteous, helpful, and professional. I highly recommend them!

Great staff! Friendly!

Hands down the best dental staff in Ellis county. Every member goes out of their way to make each visit as pleasant as possible. I know it sounds crazy, but I actually look forward to my dental appointments.

Best dentist in Ellis and surrounding counties!

The best dentist office I’ve been too. From the front desk staff, the hygienists & the dentist, this office is great. Dr. Atkins really seems like he cares about your concerns and problems.

This was by far the best dental visit I have had with any dentist. I have found my new dental home.Went back to get my permanent crown and still have found my new dental family!

This was my first time here. Very friendly people and I would highly recommend this place. Jenna was absolutely wonderful with me and made me feel very comfortable. Had my teeth cleaned and also had a tooth removed later. Everything went very smooth. Thanks to everyone there.

My family absolutely feels welcomed and comfortable with Dr. Atkins and his staff. From my 6 year old to my teenagers and myself, we are pleased with the service here.

Excellent care. 5 star staff. Very thorough and polite. They walk you through every step as they are completing the processes. They make going to the dentist, easy and pain free.

My family has seen Dr. Atkins and his staff for almost 4 years now, and we love them! They pay close attention to detail, have the best bedside manners, and are amazing with kids as well. Dr. Atkins goes above and beyond for his patients and we highly recommend them.

Outstanding experience! Jessica was thoughtful and very efficient at what she does. I love the feeling of clean teeth after a thorough cleaning by an experienced hygienist. The office is clean, well designed and love the massage chair. Staff is friendly and answered all my questions. Highly recommended.

Starts in office with Jenny and Angela, they are GREAT. Then Tara is so gentle and nice cleaning your teeth. Then Dr Seth come to check on you. Everyone is very nice. If you do not have a dentist, Ellis County Family Dentistry should be at the top of your list.

Professional cleaning

I’ll start off by saying I have anxiety and hate going to the dentist. Today that all changed! I have never been to a dentist office that is so caring! They explained everything to me and made me feel comfortable! If you have anxiety, this is the place to go!

At 54 years young I have had many dentist's and some have been good, some not so good. Dr. Seth is by far the best dentist I have ever had! He is not only extremely competent, but extremely pleasant! My invisalign is working like clockwork and I look forward to finishing this process with new crowns and veneers, once my teeth are all straight. I feel so blessed to have such an amazing dental office right here in Waxahachie. In addition, the staff is the most pleasant found anywhere...a testimony to great leadership by Dr. Atkins!

My experience was awesome! I will continue coming back.

Dr. Cottongame did a great job! Would definitely recommend for anyone looking for a dentist.

Just had teeth cleaned and loved how gentle my hygienist Jana was! Dr. Atkins was very understanding and explained in detail my best options to fix my front teeth. Can't wait to have my treatment in a couple weeks!!

Dr. Atkins and the team are more then amazing! I really enjoyed my visit and felt like I was being treated respectfully and correctly! I am looking forward to my next visit to begin the proper procedure to get my mouth where it needs to be!Thank you again!

I was always skeptical about dentist, however when I first walked in the office I felt a warm family feeling. Once I got back the whole staff was warm friendly and very professional. The seats were so comfortable and it massage your back when getting treatment. I absolutely love the whole office.Make this dentist your dentist.

We love it here!!! Everyone is so nice and friendly. It's a beautiful office. Dr. Atkins and his staff are the best!!

Excellent in all ways. Keep up the good work.

Excellent dentistry from beginning to end !!!!!!!!

Excellent care. Everyone takes time to hear your concerns & works with you in every possible way. Would recommend them to anyone!!

My son has an anxiety disorder and had 3 cavities filled today with NO problems!!!! He didn't even know he got a shot! It was done in 30 min. So amazing and such a great team!!!!

Friendly, caring and gentle. What means most to me.12-11-19 Just had another visit and Dr. Cottongame did my filling. I have always had Dr Seth so I was a little nervous. Turns out Dr Cottongame is awesome too! He’s very gentle and kind. Great job.

75 years old have not been to a dentist in years. Very happy that I found Dr. Atkins and his great staff. They took good care of me and made sure I was comfortable at all times. Super folks!! I highly recommend Ellis County Family Dentistry!

Dr. Atkins and his team were highly communicative, ensured I was comfortable and maintained that relaxed feeling throughout my procedures. They also ensured that short and long-term care plans were established and worked with me to make certain all plans were to my liking and that nothing was planned that did not meet my expectation. Great work and I will be back many times for checkups and cleanings. As promised, Dr. Atkins and staff were superior and down to Earth.

Another great appointment today for my two daughters and myself. Nothing but 5 stars!

Great service and care. Excellent and professional, excited about my next visit !

Great, helpful staff. Dentist explains everything he is doing and was pain free !

I called first thing Monday morning for a repair on my chipped tooth. Jenny stated they had appts both morning and afternoon available. Once I arrived, Amy took me back on time and Dr. Atkins quickly assessed my tooth after an xray and had me fixed up and out the door in record time, painfree of course! I cannot recommend this office enough! GREAT JOB as usual!

Nothing but 5 stars for Dr. Atkins and his team. They are SO professionally and do an amazing job. I've been to other chain types of dentists (monarch dental etc) before and felt like they could care less about their jobs and they were just in it to collect their check and move on to the next one. Dr. Atkins and his team go above and beyond in providing you with the best care and making sure you are comfortable. Wouldn't go anywhere else. Highly recommend!

Missed my appointment yesterday due to being sick. I called to reschedule and Dr Atkins actually answer the phone. 😀 Thank you for getting me in so quickly. I love the staff! A great place to go and they take care of you. Thank you.

I HATE the dentist!!! And this place is wonderful. Your comfort is their number one priority. It's like a spa in there! Super friendly staff, beautiful, clean facilities and great dentists. Never going anywhere else!