Reviews

I am so thankful for the Dr.Atkins and his staff! Everyone is professional and proficient. After a routine wisdom tooth extraction, Dr.Adkins got me some relief from the pain I was in. Thank you Ellis County Family Dentistry for being committed to your patients!

Love love love! I’ve had 2 appointments with Ellis county family dentistry and they are so so wonderful! I have never looked forward to going to the dentist before choosing ECFD this year and there could not have been a better choice. I seriously despised going to the dentist my whole life and didn’t expect it to be any different here, but Jana took me by surprise at my first visit, with her enthusiastic approach. She was so welcoming and an enjoyable presence. All the staff was great, including front desk staff. I squeeze these appointments into my schedule while my mind is still at work, so the massage chairs are a nice touch and make the hour a relaxing experience. For those afraid or anxiously awaiting the unpleasant dentist experience, you will not go wrong here. I did not feel any pain or discomfort, and they took great care of me. Dr. Atkins is so kind and I can tell he cares about his patients.
Highly recommend and have found my forever dentist.

Very warm and friendly staff starting at the front desk and completely throughout the clinic. Excellent dentist concerned about patients comfort and well being. People scared of dentists should definitely go here.

My experience today was great!!!. In all my years of having dental work this by far was the most pleasant and absolutely painless. Thanks Dr. COLBY COTTONGAME.

I have always hated going to the dentist. This is by far the best dentist office I have ever been too. Everyone was so great and friendly and I would recommend them to everyone!! Taylor and Dr. Cottingham were wonderful and they really eased my fears!!!

I’ve been coming here ever since Seth bought the practice. The entire staff is warm, friendly, engaging, thoughtful and knowledgeable. They provide expert dental care while also focusing on patient comfort. Don’t ask for Jana to be your hygienist though. My family wants to keep her to ourselves. Everyone in the practice is top notch. Best dentist I’ve ever been to.

I am not one to typically write reviews but I am truly blown away by this practice and how phenomenal they are! Everybody dreads dentist appointments but they make it so easy and relaxing. Every single staff member is so gentle and kind and they all help you to really understand everything that’s going and it really makes the appointments easier. I had 3 fillings done today and my friends had me so nervous but I didn’t feel A THING and it went so smooth and quick. I have never experienced a dental office like this. Great job team!!!

I just had my 6 month cleaning at Ellis County Family Dentistry. I went in somewhat down and out but came away feeling on top of the world. Even when times are far from positive, the folks at Ellis County Family Dentistry have a way of putting a smile on your face. They are truly the best. They are upbeat, friendly and truly care about you as the patient. Most people "hate" going to the dentist but I always look forward to this visit. They are a truly awesome group of people.

One of the best dental experiences I have ever had. The staff was friendly and still amazingly efficient at the same time. I might start getting those annual checkups now:)

Jana was so great. Very gentle and put my nerves at ease. Dr Cottongame answered all my questions. I was really impressed with the whole office!

Found my new Dentist Family!!! But who is Dr. Atkins?
I am a new patient. I have visited the location 3 times. Once for an initial visit and the last 2 for treatment. The staff is very friendly and pleasant to be around. I felt very welcomed. The providers are professional and explained everything in detail. I even received a follow up call after treatment.
One observation is the plaque on the building says Dr. Atkins and the reviews I read before i visited talked about Dr. Atkins however my provider in all 3 visits was Dr. Cody Cottongame. I have yet to meet Dr. Atkins. If he walked up to me I wouldnt know him because I've never seen him. My daughter and husband are also.new patients and Dr. Cottongame visited with them also..no Dr. Atkins. Im wondering about that. Dr. Atkins could at least say hello to new patients that he won't be attending to since the practice says his name. And i see others that came to the facility after me as new patients saying how good Dr. Atkins is. Whats up with that? Although im.mentioning Dr. Atkins I am stuck on Dr. Cottongame, I am comfortable with him and like his work at this point.
The facility is very well kept and COVID friendly. They are only allowing a certain number of patients in the building at one time and they take your temp. The massage chairs are.nice.
Overall great place. They would have received 5 stars if i had met Dr. Atkins.
*UPDATE...since my original post which received 4 stars...Dr. Atkins personally called me to introduce himself and apologized for the delay in meeting me. What a class act! I've upgraded my review to 5 stars. Thank you Dr. Cottongame and Dr. Atkins, my family and I are home.

This is the best Dentistry I have been to in Ellis county. First off the staff is wonderful and very caring. They want to ensure your comfort every minute you are there. Second, you couldn't ask for a better dentist. He explains what's going on and goes the extra mile. Recently I had lost a crown and they got me in quickly and they fixed me up and sent off my molding. My whole family goes here and I won't be trying anything new as long as they are around!

They were so thorough & took their time with our cleaning. Then when I had to have 4 difficult teeth pulled they were so awesome giving me a pillow & blanket and making sure I was comfortable!

Had my first visit today but certainly won't be the last. We were referred by a friend and I am so glad we went with his suggestion. First time I have ever been to a dentist that has a massaging chair. Janna did a great job making me feel welcomed and comfortable. Dr. Atkins was very nice and didn't pressure me to have dental work done although I know I need some. My husband went a couple of weeks ago and couldn't say enough good things about this practice!

I could not be more pleased with each experience I have at Ellis County Family Dentistry. Dr. Atkins is the best! He is very thorough and takes plenty of time with his patients. I also appreciate the ease of getting an appointment and the staff’s promptness getting me right in when I arrive. I highly recommend Ellis County Family Dentistry.

Very friendly staff from front desk to dental techs. Dr. Atkins was awesome explaining everything. Dental tech also explained everything during cleaning. Great place!!

Awesome staff and amazing place. Thank y’all for getting my teeth pulled and back to feeling great

Wonderful dental office, I use Dr Cottongame, really appreciate all the work he’s done on my teeth. My daughter, grandkids and son in law use this office, my son in law uses Dr Adkins, and really likes him. The whole staff is wonderful, highly recommend this dental office.

Went in yesterday to have a tooth extracted that had been bothering me for many years... I was very nervous as I had never had a tooth pulled before. Dr. Cottongame and his assistant (I wish I could remember her name) were very caring and did not rush me at all. They made absolutely sure that I was completely numb and did not feel anything and that I was comfortable! Also Dr. Cottongame called me later that evening to check in on me and gave me his personal cell number in case I ever needed anything or had any questions! I highly recommend them! Excellent customer service!

Dr. Atkins & his whole staff go above & beyond to make your Dental visit a great experience! Very genuine !! Office is beautiful & very up to date on equipment & procedures! Thank you!!

I went today because I had a tooth bothering me. I saw Dr. Colby Cottongame
and assistant/tech Ann they were so Awesome caring and understanding.
Dr. Cottongame got me fixed up and on my. I had to be numbed for a procedure and I didn't really feel anything at all.
when I have had other procedures in the past by other dentists I felt it the needle and they couldn't get me numb.
I highly recommend Dr. Colby Cottongame. ❤❤❤🤗🤗🤗

I was seen promptly on both visits and was attended in a very good, professional manner. I am very happy to have gone to see this doctor
He has a very good bedside manner, answered all of my questions to my satisfaction, and I intend to keep seeing him. THANKS again for taking care of me when I needed your help.

A friend recommended this place when I had tooth pain. I had to have an extraction and they were so great! Everyone was friendly, there was even a massage chair and they gave me a blanket as I was cold! They go above and beyond....the best thing? The next day I had no pain from the extraction!

I LOVE this place!! I typically have always HATED going to the dentist, but now with Dr. Atkins and the rest of his wonderful staff, I actually look FORWARD to my next checkup and cleaning! Shout out to Jana for always keeping me calm by laughing and being understanding. I hope she never leaves and I never move too far away that I’d EVER have to change dentist offices ever again. I truly cannot day enough!

I appreciated the help with completing the forms sent to my e-mail. Haley was very thorough and professional with the cleaning and the equipment was awesome! - very enjoyable experience. Looking forward to next appointment.

Staff was all very friendly and welcoming to our entire family. This was our first visit and they explained everything thoroughly throughout the process.

Im not a patient with this dentistry i just called for information and inquiries on wisdom teeth extraction and was helped by a women named jenny. She was as helpful and informational as possible and really went the extra mile!

My anxiety of going to the dentist is a thing of the past! Most pleasant experience I've ever had at a dentist office. Calming atmosphere & professional staff.

Always compassionate, always professional. My wait room time is always short (not even enough time to decide which magazine to read). The staff is so polite and accommodating. We never have issues with billing. With previous dentists we were always being double billed and they were always trying to sell us services didn't need. This office is honest. We've only had good experiences with them.

Amazing experience! Check in time was super fast! Good appointment reminders! The staff was so friendly and super helpful with my toddler! So glad I chose this office!!

Friendly, kind, caring, thorough staff, from front desk to Dr. Atkins! Can't give enough kudo's to Dr. Atkins - patient, kind, caring, understanding, and hands on and he LISTENS! He not only is a great dentist, he KNOWS the business and can answer any question. How many dentists', when short staffed, WILL answer the phone, schedule appointments, review your dental coverage, and advise you of your coverage? Nothing is beneath him - he is hands on and in my book, one of a kind!! Did I say he knows the business? The staff love him and it shows!! Love my hygienist, Jana...she's the "bestest"!!

Just had my first visit and couldn’t be happier. Staff was friendly and prompt. Cleaning was excellent and gentle. I have found my new dental home. Will be back in 6 months.

Everyone in the office is so kind and professional! I drove an hour to come to this office and it was completely worth it. I will never go anywhere else!

Great place. Staff is professional. Place is super clean. The slight massage you get while in the dentist chair is perfect!

Was a great first time visit! Sarah was the lady I had working with me and she very professional and did a great job.. Definitely see myself going back

Friendly, caring and gentle. What means most to me.
12-11-19 Just had another visit and Dr. Cottongame did my filling. I have always had Dr Seth so I was a little nervous. Turns out Dr Cottongame is awesome too! He’s very gentle and kind. Great job.

75 years old have not been to a dentist in years. Very happy that I found Dr. Atkins and his great staff. They took good care of me and made sure I was comfortable at all times. Super folks!! I highly recommend Ellis County Family Dentistry!

I HATE the dentist!!! And this place is wonderful. Your comfort is their number one priority. It's like a spa in there! Super friendly staff, beautiful, clean facilities and great dentists. Never going anywhere else!

My family has seen Dr. Atkins and his staff for almost 4 years now, and we love them! They pay close attention to detail, have the best bedside manners, and are amazing with kids as well. Dr. Atkins goes above and beyond for his patients and we highly recommend them.

Just had teeth cleaned and loved how gentle my hygienist Jana was! Dr. Atkins was very understanding and explained in detail my best options to fix my front teeth. Can't wait to have my treatment in a couple weeks!!

This was my first time here. Very friendly people and I would highly recommend this place. Jenna was absolutely wonderful with me and made me feel very comfortable. Had my teeth cleaned and also had a tooth removed later. Everything went very smooth. Thanks to everyone there.

The best hospitality in town! Not really one to leave reviews but the staff are amazing! Dr. Atkins is great also! Your missing out if your not treating yourself to the best dentist ever !! God bless all.

Dr. Atkins and his team are excellent! He goes above and beyond for his patients providing quality care. I highly recommend!

Missed my appointment yesterday due to being sick. I called to reschedule and Dr Atkins actually answer the phone. 😀 Thank you for getting me in so quickly. I love the staff! A great place to go and they take care of you. Thank you.

At 54 years young I have had many dentist's and some have been good, some not so good. Dr. Seth is by far the best dentist I have ever had! He is not only extremely competent, but extremely pleasant! My invisalign is working like clockwork and I look forward to finishing this process with new crowns and veneers, once my teeth are all straight. I feel so blessed to have such an amazing dental office right here in Waxahachie. In addition, the staff is the most pleasant found anywhere...a testimony to great leadership by Dr. Atkins!

Starts in office with Jenny and Angela, they are GREAT. Then Tara is so gentle and nice cleaning your teeth. Then Dr Seth come to check on you. Everyone is very nice. If you do not have a dentist, Ellis County Family Dentistry should be at the top of your list.

I’ll start off by saying I have anxiety and hate going to the dentist. Today that all changed! I have never been to a dentist office that is so caring! They explained everything to me and made me feel comfortable! If you have anxiety, this is the place to go!

I have been going here for over a year now. Before that, as an adult, I had put off going to a dentist for over 20 years. Yes. 20 Years. These people are so gentle and caring, from front staff to all the ones in the back, now I go every 6 months as I should. I have had cleanings, also had a crown done here. The dentist never hurt at all! I love this staff!!!!

Everyone at this office is so nice and welcoming. You will love going to the dentist.

The most friendly and customer-oriented dentist office I have ever visited.

I had a cracked filling and they got it done faster than my last oil change. Then, the Dr Cottongame called me to check on me tonight and left his cell phone number in case I needed anything. That's customer service!

I called first thing Monday morning for a repair on my chipped tooth. Jenny stated they had appts both morning and afternoon available. Once I arrived, Amy took me back on time and Dr. Atkins quickly assessed my tooth after an xray and had me fixed up and out the door in record time, painfree of course! I cannot recommend this office enough! GREAT JOB as usual!

The best dentist office I’ve been too. From the front desk staff, the hygienists & the dentist, this office is great. Dr. Atkins really seems like he cares about your concerns and problems.

Dr. Atkins and his team were highly communicative, ensured I was comfortable and maintained that relaxed feeling throughout my procedures. They also ensured that short and long-term care plans were established and worked with me to make certain all plans were to my liking and that nothing was planned that did not meet my expectation. Great work and I will be back many times for checkups and cleanings. As promised, Dr. Atkins and staff were superior and down to Earth.

Outstanding experience! Jessica was thoughtful and very efficient at what she does. I love the feeling of clean teeth after a thorough cleaning by an experienced hygienist. The office is clean, well designed and love the massage chair. Staff is friendly and answered all my questions. Highly recommended.

Dr. Cottongame did a great job! Would definitely recommend for anyone looking for a dentist.

Always friendly. If you brush and floss you only have to see them 2x a year. But, it is an enjoyable experience.

Excellent care. Everyone takes time to hear your concerns & works with you in every possible way. Would recommend them to anyone!!

We love it here!!! Everyone is so nice and friendly. It's a beautiful office. Dr. Atkins and his staff are the best!!

Excellent care. 5 star staff. Very thorough and polite. They walk you through every step as they are completing the processes. They make going to the dentist, easy and pain free.

Great experience! Love the hygienists! Very caring and gentle!!! Dr. Atkins is great! He has your care as his first priority. Best of all, he is not retiring anytime soon!!!!

This was by far the best dental visit I have had with any dentist. I have found my new dental home.
Went back to get my permanent crown and still have found my new dental family!

Nothing but 5 stars for Dr. Atkins and his team. They are SO professionally and do an amazing job. I've been to other chain types of dentists (monarch dental etc) before and felt like they could care less about their jobs and they were just in it to collect their check and move on to the next one. Dr. Atkins and his team go above and beyond in providing you with the best care and making sure you are comfortable. Wouldn't go anywhere else. Highly recommend!

Chipped a tooth, got me in for a quick repair with no pain! Thank you! (My only discomfort was the FREEZING X-ray blanket/shield... it was 32 degrees outside but not in the office... a warm blanket after X-ray would have been comforting...brrrr)...

Dr. Atkins and the team are more then amazing! I really enjoyed my visit and felt like I was being treated respectfully and correctly! I am looking forward to my next visit to begin the proper procedure to get my mouth where it needs to be!

Thank you again!

I was always skeptical about dentist, however when I first walked in the office I felt a warm family feeling. Once I got back the whole staff was warm friendly and very professional. The seats were so comfortable and it massage your back when getting treatment. I absolutely love the whole office.
Make this dentist your dentist.

I had a great experience here and I am looking forward to coming back for all my dental needs. The staff is nice and friendly, and they take great care of you. They explain step by step process and answer all questions that you may have. Two Thumbs Up !!!!

The entire experience was great. The front desk, the assistants and Dr. Atkins are a excellent. Never been a big fan of Visiting the Dentist office, but they make me feel comfortable and well taken care of. I very highly recommend.

Hands down the best dental staff in Ellis county. Every member goes out of their way to make each visit as pleasant as possible. I know it sounds crazy, but I actually look forward to my dental appointments.

Great expertise and care in a friendly calm setting. I highly recommend Ellis County Family Dentistry!

Bear staff in town. Your comfort is their main priority! You’re a person not just a patient. I’ll never go anywhere else!

When your dentist comes out to the waiting room, sits down and goes over your son’s visit... that’s genuine service.

We absolutely love this dental practice! They bend over backwards to help you, have a very organized office staff, and the dental hygienists were wonderful with my child! I like that I get to see my dentist at every checkup and that he listens to my individual needs, and creates an agreeable treatment plan. I’m so happy I found this team!

This is the best office I have ever visited. The experience was much better than any I’ve had before. I really appreciate Tara who was super patient and clear with each step! Everyone in the office was helpful and friendly. It was a really good atmosphere. Thank you all!

The best treatment and caring staff I have EVER been to!

Had my first visit today and it exceeded my expectations. Everyone was super nice and very knowledgable. Everything from start to finish was awesome!!!

Dr. Atkins and his staff are all very knowledgeable and take great care of their patients. Feel very lucky to have him take care of me and my family. Highly recommended his services for anyone.

This place is awesome! The customer experience is the best. I have been going here for 6 years and absolutely love it!

Three words I’d use to describe Dr. Atkins and his team is friendly, caring, and efficient! They treat you so kindly. I love this place!

I absolutely love this dentist office! And I hate going to the dentist! They are very patient and explain everything they do before they do it. I've been twice now and both hygienists were exceptional... The first one left plenty of notes so the second one (6 months later) knew how I felt about the dentist and what helped me feel calmer. This is the first dentist I've been to where I've gone to my 6month follow up and I plan to go again in another 6 months. I truly appreciate how they have treated me and the care they take while doing their job!

I can't say enough about Dr Atkins and the staff at Ellis County Family Dentistry. Never been seen here before I didn't expect much when I called in at 8am to try and get in to be seen because I was in allot of pain. The receptionist said she could squeeze me in at 2. Still skeptical, I showed up and it was amazing as soon as I walked in the door. From the tech taking extreme care of me to Dr Atkins doing everything he could to make sure I left there without pain. I walked out of the door at 315pm with a pulled absessed tooth and on my way to recovery. Dr Atkins and the staff showed great skill and care and definitely gained a patient that day.

Love EVERYONE there!! New office is amazing.... they are always so sweet and always smiling! It is the only dentist my son will go to..... that is saying A LOT!!!!

Dr. Adkins and his staff have been taking care of my needs since I moved to the Waxahachie area a few years ago. I have never been to a dental or medical office with more professionalism. They have stellar customer service and and I am so relaxed that I nearly fall asleep in the chair. Im glad he is younger than me because I dont plan on ever going anywhere else for my dental needs.

Great service! Dr. Atkins has a great staff who cares for your well-being!

Dr. Atkins and Staff made every effort keep me at ease and painless. He went the extra mile for my comfort. My procedures were explained in detail so I could understand what to expect. No surprises. I am very happy with the results and highly recommend Dr. Atkins and Ellis County Family Dentistry.

Everyone is friendly, helpful, and professional. I'm always comfortable and at ease when I'm in "the chair" for any service. My family highly recommends them!

Dr.Atkins and his staff are wonderful
Had a great experience !!

Ellis County Family Dentistry rates far higher than five stars. I can honestly say having a tooth extraction was like a "walk in the park". Dr. Atkins is so very kind and was constantly asking if I was ok and he let me know what he was doing thoughout the procedure. Amy, Dr. Atkins Dental Assistant, was professional and has that personality that makes any anxiety disappear. Tera, Dr Atkins Dental Hygienist, made my dental cleaning so easy and it was all over and done with such ease. Thanks so much to Dr. Atkins and entire staff for allowing me to have a pleasant dental experience.

We love Dr. Atkins and his staff at Ellis County Family Dentistry. They are super friendly, have the latest technology, and best of all: my kids LOVE going to the dentist! Thank you!

Absolutely impressed on the great customer service given by all the staff especially Jenny the receptionist. Making the appointment was pleasantly and I felt very comfortable with the Dr. I chose. My husband took in my son for his first appointment and he as well told me how friendly everyone is, the began work with my son right away. I highly recommend this office.

Excellent customer service! Never have I ever been treated so well in a dental office! The front staff is nice and knowledgeable, the hygienist was FAN-TASTIC! Dr. Atkins is very friendly and professional and I didn't have to wait any time at all. I would recommend them to ANYONE!

This is a wonderful dentist!!! I cannot say enough about this dentist and his great staff! I'm so thankful I was able to find them as I have had some really bad experiences at the dentist in the past...I'm not an easy patient and they are very patient, kind and gentle with me. Not only are they very knowledgeable but they also give excellent care and are very warm and friendly and make the whole experience a very comfortable and pleasant one! I highly recommend them!!! Thanks Dr. Atkins and staff for all the great care!

I had a great visit with Dr. Atkins. I am so glad this dental office was recommended to me. Everyone here is just fantastic. Please give Ellis County Family Dentistry a try if you are looking for a dentist!

I can't thank the staff enough for the excellent care. Professional service always with the friendliest staff in the world. My 14 year old had two permanent teeth pulled and he has had no pain, very little bleeding and Dr. Atkins was so gently and it could not have gone better.

Looking for a great dentist, call Ellis County Family Dentistry!!

Love the professionalism. They make you feel like you are their number one patient every time.

What a great place for all your dental work! All your questions or concerns are addressed making you feel comfortable about your work. Dr. Atkins and his staff make you feel right at home and part of their family! Make Ellis County Family Dentistry part of your family!

We have moved around quite a bit in the last 10 years and it's always a challenge to find new services...this was my first visit to Dr. Atkins office...I loved it! The staff was efficient, punctual and made me feel welcome. Dr. Atkins was awesome! He was knowledgeable, friendly and really took the time to go over my past and present dental issues. It was a pleasant surprise to find the perfect dentist in just one visit! Sherri

Appreciate the hard work and caring employees.

Great staff!! Had a good visit!

Got me in quick to fix a chipped tooth. In and out fast!

First visit to Dr. Atkins and I have to say it could not have been any better. The Dr. and his staff were great in every way. Felt at ease from the start.